Privacy Policy.

For general information about how Google processes data you share with services built on Google platforms (including Google Maps embeds and Google Business Profile), see Google's Privacy Policy. For Google's general Terms of Service, see policies.google.com/terms.

1. Introduction

Custom Quality Roofing ('we', 'our', 'us') respects your privacy. This policy explains how we collect, use, and safeguard your information when you visit ineedroofing.com or use our services.

2. Information We Collect

We collect information you provide voluntarily through contact forms, including: name, email address, phone number, property address, and project details. We also collect basic analytics (pages visited, time on site) to improve our website. We do not collect sensitive personal information beyond what is necessary to provide estimates and roofing services.

3. How We Use Your Information

Information is used to: respond to your inquiry, schedule services, communicate about your project, and send appointment reminders. We do not sell your information to third parties. We may share your contact information with our third-party financing partners only if you request financing options — and only with your consent.

4. Local Storage

Our website uses your browser's local storage to remember your preferences (pages viewed, form data) to provide a more personalized experience. This data stays on your device and is not transmitted to our servers. You can clear it through your browser settings at any time.

5. Formspree

Our contact forms use Formspree (formspree.io) to route submissions to us via email. Formspree processes form data per their privacy policy at formspree.io/legal/privacy-policy. No payment information is transmitted through our contact forms.

6. Calendly

Our booking page embeds Calendly scheduling software. When you book an appointment, Calendly processes your name, email, and selected time per their privacy policy at calendly.com/legal/privacy-notice.

7. Data Security

We implement reasonable security measures to protect your information. Client portal access is password-protected. No system is 100% secure — we encourage you to use a strong password.

8. Your Rights

You can request to view, update, or delete information we hold about you. Contact us at [email protected]. We will respond within 30 days.

9. Children

Our website is not directed at children under 13. We do not knowingly collect information from children.

10. Changes

We may update this policy periodically. Changes will be posted on this page with an updated date.

11. Contact

Questions about this policy: [email protected] or (231) 884-7151.